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Our Purpose

We provide honest, genuine, and inclusive care for all, specialising in the assessment and management of neurological disability, complex physical disability, and mental health concerns.

We recognise that every individual’s goals, challenges, and experiences are unique, so we take the time to listen, understand, and ensure your needs and preferences guide your treatment. Our customised therapy plans are designed to align with your circumstances and aspirations, helping you achieve what matters most to you.

Contact Us
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Caitlyn McHugh
Physiotherapist

Caitlyn graduated from the University of Newcastle in 2019. She completed her graduate rotation through the Royal North Shore hospital before returning to Newcastle to work in the private sector, specifically to work with clients with neurological conditions.

Caitlyn highly values the opportunity to continue learning and growing in her profession. She participates in quality education all cross Australia each year to ensure she is able to provide the best care to her clients.

Alex Letts
Allied Health Assistant

Alex is a 3rd year physiotherapy student at the University of Newcastle. Having grown up in rural NSW, Alex has a special interest in providing quality care to individuals in the community. We are lucky to have her passion and enthusiasm on our team.

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Sarah Davis
Administration

Sarah is our service flow facilitator. She brings a wealth of knowledge to our team having extensive experience in both NDIS and private health. Sarah is passionate about creating clear, efficient service pathways and works closely with clients and clinicians to ensure smooth, coordinated care from referral through to ongoing support.

Katie Lou
4th Year Student Mentorship Program

Katie is currently completing her final year at the University of Newcastle. Having previously worked as a biomedical engineer in her home country Hong Kong, Katie moved to Australia to pursue a career in Physiotherapy in 2023. She has a special interest in neurological physiotherapy and has joined Flow Neuro in her final year to gain more hands-on experience. You will see Katie throughout the year shadowing Caitlyn.